Modern IVR
Build a scalable IVR system to reduce operation costs and increase customer satisfaction.
Deliver a Better Customer Experience
With a modern IVR, you can dynamically create greetings, iterate phone tree changes, and A/B test your messages in real-time so that your customer’s IVR experience is no different than any other interaction with your brand.
Improve Operational Efficiency
An IVR system with custom-built menus can expedite incoming calls, accurately route callers, or even schedule a callback. IVRs combined with text-to-speech allows callers to find necessary information or accomplish entire tasks on their own.
Scale your Business
The optimal IVR solution must be flexible and robust enough to scale with your organization and adapt to your customers’ ever-changing expectations. Companies are benefiting by building with modern IVR that offer intelligent routing, multilingual capabilities, and omnichannel support.
Improve customer satisfaction with a smarter IVR
Don’t let outdated IVRs slow your business down.
Using outdated IVRs is an expensive way to frustrate your customers. These systems are difficult to iterate, confining your customers to a phone tree with a limited set of choices. Modern IVRs can do more than say “Press 1”.
Build a modern IVR to serve customers efficiently.
A truly modern IVR is easy to build, deploy, and iterate. The modern IVR helps customers find what they’re looking for faster, reducing operational costs and increasing customer loyalty.
Build a more efficient self-service flow for customers.
Crafting a more efficient IVR helps customers find what they’re looking for faster, and is more cost-effective for your business.
Build voice assistants to guide customers through a self-service experience using the AI-powered Autopilot platform. Now, you can serve customers at scale.
The SaBRO Advantage
Communicate reliably
Experience a 99.95% uptime SLA made possible with automated failover and zero maintenance windows.
Operate at scale
Gain instant access to a highly scalable, collaborative, future proof, managed cloud platform with multiple ‘inbuilt’ communication tools, all with extensive features – available anywhere, anytime .
Better Business Collaboration
SaBRO inbuilt business tools enhance internal and external communication in seconds, across multiple devices, with seamless integration between all business applications and telephony
.
Flexible, fast to implement, lower costs
Get to market faster with pay-as-you-go pricing, free support, and the freedom to scale up or down without contracts.